![]() Then and only then you get in a line at the ticket counter to enter (despite the fast pass), a wait for your group to be called, a long line, walk, and wait for the elevator. After asking we learned there is an indoor taxi service but the line was busy and once you get through there’s a wait for pickup and then a good 10-minute ride. Now In the second largest mall in the world we had to try on our own to figure out where the Burj Khalifa entrance was and how to get there. Our driver wasn’t sure where to drop us but finally left us off in the Dubai Mall’s subterranean garage close to 5 pm ( which was supposed to be our ticket entry time). By no means did the included 4:30 hotel pickup achieve this. I had checked with Alpha Tours in advance to see if our 5 pm ticket time was the right choice to get us up to see things in daylight before the 5:45 sunset and was assured it was.
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